Articles & Resources

Marketing 100

Marketing 100

Pick your battles

3 Powerful Salon Business Decision Tools That Eliminate Overwhelm | Ep. 69

August 21, 2025

Overwhelmed by endless salon business decisions? Discover three game-changing frameworks that successful salon owners use to cut through the noise and make smarter choices. From Jeff Bezos’s two-way door thinking to a proven productivity matrix, these practical tools will transform how you manage your salon.

Doing retail sales right

4 Proven Salon Retail Strategies That Boost Revenue Without Pushy Sales Tactics | Ep. 68

August 21, 2025

Transform your salon’s retail revenue without resorting to pushy sales tactics. In this comprehensive guide, discover the four proven pillars that top salons use to boost product sales naturally. From building team confidence through education to creating client-centered recommendations, learn how to make retail a reliable revenue driver while enhancing—not compromising—the client experience. Includes free strategy tools and display optimization guides to implement these methods in your salon.

Building your community value

Salon Community Marketing – Time to Own Your Block | Ep. 67

August 21, 2025

While most salons pour money into Instagram ads, one Portland salon is taking a radically different approach to marketing – packing local bars to watch women’s soccer and transforming strangers into loyal clients. Learn how Yellow Salon’s community-first strategy achieves 2.7x higher conversion rates and 72% better retention by focusing on authentic local connections instead of discounts.

Marketing against the rules

Building Profitable Salon Retail Partnerships (+ free checklist & templates) | Ep. 66

August 21, 2025

Discover how Yello Salon in Portland is redefining the salon business model through innovative retail partnerships. Learn from co-owner Mack Olsen’s retail expertise as he shares practical strategies for leveraging your salon’s unique assets—from client demographics to “mirror time”—to build profitable collaborations with local brands.

collage with the title: ChatGPT gets me clients

Salon Marketing with Chatgpt – How to Get Found | Ep. 64

April 30, 2025

Discover how AI is revolutionizing the way clients find their perfect salon match. With tools like ChatGPT becoming the new search engine of choice, potential clients are getting incredibly specific about their beauty needs – from “California cool blonde lived-in color” to meticulous nail technicians who never miss a cuticle.

Hiring the wrong stylist

Salon Jobs? Why Hiring Mini-Me’s Might Be a Mistake | Ep. 62

May 2, 2025

Stop hiring your mirror image. In this eye-opening episode of Marketing 100, salon business experts reveal why building a team of mini-mes is secretly sabotaging your growth. Learn how diversity drives profits, discover practical strategies for building a balanced team, and get free tools to transform your hiring process.

Successful salons do this

Smart Salon Space Ideas to Boost Your Profits | Ep. 61

April 30, 2025

Transform that dusty corner or empty salon room into a serious revenue generator. We’re breaking down practical, proven strategies from successful salon owners who’ve turned unused space into profit centers. From smart hiring tips to revenue calculations, discover how top salons are diversifying services to boost client loyalty and monthly profits by up to 22%.

Your salon music matters

Build a Salon Music Playlist That Doesn’t Ruin the Vibe (+ worksheets) | Ep. 60

May 2, 2025

Creating the perfect salon playlist isn’t just about filling silence—it’s a strategic tool that can transform your business. The right music shapes client mood, influences purchasing decisions, and keeps your team energized. Research shows that well-chosen background music can increase sales, extend browsing time, and even strengthen brand loyalty.

Image with the caption: click, click, clients

How to Master Salon Client Retention with Personalized Marketing: Templates Included | Ep. 59

April 30, 2025

Want to boost your salon’s revenue without spending a fortune on marketing? Discover how smart client filtering and personalized marketing can help you retain more clients at a fraction of the cost of acquiring new ones. Learn practical strategies for re-engaging lost clients, rewarding your top spenders, and maximizing membership programs—all using data you already have.

Here's your sign

Simple Salon Promo Ideas: Sign Design Made Easy + Checklist PDF | Ep. 53

March 18, 2025

Is your salon signage getting ignored? You might be making common design mistakes that cost you sales. Drawing from experience with industry giants like P&G and Wella, we reveal four proven design principles that transform salon promotional materials from forgettable to irresistible. Plus, get our free Salon Signage Success Checklist to start implementing these strategies today.

Turning bad reviews into new clients

How to Respond to Salon Reviews (+ Free Response Template PDF) | Ep. 50

March 18, 2025

Are your clients always saying “I only want to book with you”? While it feels great to be in demand, being the only one who can deliver your signature services creates a ceiling for your salon’s growth. Learn how to package your expertise into a training system that helps your whole team deliver consistently excellent results—and sets your business up for sustainable growth.