What Mangomint’s Users Think About the Software

A collection of Mangomint users sharing their experience in under one minute.

Which Features does Mangomint support?

Mangomint is one of the most innovative platforms on the market. The team introduces improvements and new features every month. In fact, if you read all the strong user reviews, they often refer to how the Mangomint team really listens to its users and constantly improves the platform.

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Let’s now go through a tutorial of Mangomint’s main features. This is to allow you to experience what it’s like and better understand whether the tool offers what you are looking for.

You can use the links below to find the most relevant for you.

• Smart Automations
• Integrations
• Online Booking
• Appointment Calendar
• Client Data Management & Reminders
• Team Management
• Business Reporting
• Inventory Management
• Forms & Documentation
• Membership, Packages, and Giftcards
• Premium Add-ons
• Point of Sale
• Payments
• Mobile Apps

Mangomint offers a range of smart automations that cut down on time spent managing your business while creating personalized experiences for your clients. Their newest addition is Automated Flows, a powerful feature that lets you create sophisticated communication sequences based on client data and behaviors. For instance, you can automatically send personalized rebooking reminders based on previous visits, welcome new clients with custom information, or deliver specific aftercare instructions following certain services.

The platform also includes their popular Express Booking™ feature, which combines the convenience of online booking with the flexibility of booking over the phone. It solves the pain of collecting email addresses, credit card information, deposits, and cancellation policy consent over the phone when booking a new client, and speeds up traditional booking for your existing clientele.

To use this feature, simply add the booking to the calendar, select the client and service, and toggle on “Use Express Booking”. The client will then receive a text with a link to where they can complete their booking.

The Express Booking feature is just one example of smart automation.

There are other examples of how Mangomint automates more aspects of running a salon:

• Virtual Waiting Room: This allows clients to check themselves in from their own mobile phone via a text message link and makes the experience safer and faster for the business
• Client Mobile Checkout: This allows clients to pay directly from their own personal phone, which can be used in addition to a traditional front-desk checkout, or in some cases completely replace the front-desk altogether
• Multi Payment Accounts: For salons that have a hybrid environment of both booth-renters as well as commission-based or hourly stylists, this feature is a game changer. It basically allows the salon to take payments on behalf of the booth renter and have the money go directly to the renters, limiting liability and tax compliance issues
• Intelligent Waitlist: This allows staff to add clients to a dynamic waitlist that automatically checks for available slots and notifies the front desk or stylist if an appointment request from the waitlist might be fit to fill in for a recent cancellation.

One of Mangomint’s strengths is its ability to work seamlessly with other business tools you might already use. While the platform offers comprehensive built-in features, it doesn’t try to lock you into using only their solutions.

With their new Automated Flows feature, you might find you need fewer external tools for marketing and client communication. However, if you prefer using specialized platforms, Mangomint makes it easy to connect them. For example, you can integrate with Mailchimp for email marketing, automatically adding new clients to your mailing lists and triggering automated campaigns based on appointment activity.

The platform integrates directly with essential business tools like Quickbooks for accounting, Shopify for retail, and specialized services like WaiverForever and Gift Up. But what really sets Mangomint apart is their support for custom integrations through webhooks.

Tech alert! If you’re not into technology you can skip to the next section and just let whoever helps you with technology know that Mangomint can integrate with pretty much everything 🙂

Webhooks are a way you can integrate the platform with a tool like Zapier, opening up a nearly endless amount of advanced integrations with marketing tools, external databases, inventory management systems, and more.

An example of this would be an automated sequence of follow-up emails and text messages, that is customized to the specific service or product a client purchased. This can be a great way to increase loyalty and retention with email and text messages that feel personalized and useful to your clients.

Another example would be an automated welcome message that gets sent to new clients a few hours after they book for the very first time.

In general, setting up these advanced workflows requires an understanding of marketing automation tools and you will most likely also need to have access to a developer.

That said, the Mangomint team is very helpful and can set up this for you and also discuss ideas for automation so that you can decide ahead of time what the best approach might be.

Mangomint offers a sophisticated online booking experience that directly integrates with your website. Rather than redirecting clients to a separate booking page, their booking widget slides in elegantly from the side when clients click your “book now” button. You can customize the widget with your brand colors and logo to maintain a consistent look.

The platform gives you detailed control over the booking experience. You can configure service provider preferences, allowing clients to book with specific staff members or choose options like “female only” or “male only” providers where appropriate. For hybrid model salons, you can even exclude certain staff members (like booth renters) from the “book with anyone” option while still displaying their individual booking pages.

The Mangomint appointment calendar is uncluttered and easy to use. Color-coded appointments give you instant status updates, while the drag-and-drop interface makes schedule changes effortless. Switch between day and week views, or toggle between individual staff members and full team views to manage your schedule effectively.

The calendar integrates seamlessly with other features – click an appointment to access client information, process checkouts, or manage forms. For busy front desks, you can also access a dedicated view showing all clients who are checked in, waiting, or yet to arrive, helping you manage the flow of your day more effectively.

Everything is super intuitive and it’s impossible to go wrong.

Mangomint offers comprehensive client data management that puts you in control of your client relationships. Access detailed client information either through the Clients tab or directly from appointments on your calendar. The platform maintains a complete history of every interaction, allowing you to make notes, upload files, and track client preferences.

The platform’s communication features have been significantly enhanced with two-way texting capabilities. This allows your team to have conversations with clients directly through Mangomint, eliminating the need for staff to use personal phones. All automated messages and client communications are stored in a unified chat window, making it easy to maintain context and continuity in your client conversations.

For client notifications, you can fully customize the experience using both email and SMS. The system distinguishes between appointment-related and marketing messages, ensuring clients only opt out of promotional content while still receiving important appointment information.

Clients also get access to their own dedicated portal where they can view their history, manage appointments, and update their information. You can customize this portal to match your brand, creating a seamless experience for your clients.

Mangomint allows you to manage all aspects of your team. Each team member has their individual account where you can configure exactly what they should have access to or not.

Manage each staff member’s working schedule and enable the time clock to keep track of working hours. You can also customize each service’s duration and price for each member of staff.

As shown in the image below, you can also configure specific compensations structures and commissions for each member of staff.

The Mangomint payroll reports include revenue by staff, total hours worked, commission amounts, product sales, tips, and everything you need to run payroll reports that you can export to PDF or Excel.

Mangomint now offers full-service Payroll Processing built directly into the platform. This eliminates the need for third-party payroll providers and handles all tax calculations, payments, and filings for local, state, and federal taxes. Staff can access their digital pay stubs through their Mangomint accounts and set up direct deposit. The system supports unlimited payroll runs, including off-cycle runs, at no extra charge. All payroll documents, including tax filings and W-2s, are stored securely within the platform for easy access.

You can set up and categorize products in the Mangomint inventory and track your inventory level. Mangomint also offers support for purchase orders so that you can streamline the ordering process from suppliers.

You can manage detailed settings on each product – like tax charges, commission, and more.

Mangomint’s Integrated Forms feature allows you to create, customize, and manage all your business forms directly within the platform. You can create everything from client intake forms to SOAP notes, and set them to automatically send based on specific services or appointment types.

What makes this feature particularly powerful is its ability to save progress on forms and implement review workflows. Staff can work on forms intermittently, saving their progress as needed. For businesses requiring oversight, like med spas, you can set up approval workflows where designated staff members must review and sign off on completed forms. You can assign different reviewers for different locations, making it ideal for multi-location businesses.

Mangomint’s membership, package, and gift card features are now consolidated into dedicated apps, making them easier to manage while offering more sophisticated options for generating recurring revenue.

The membership system integrates with Automated Flows to help you promote and manage memberships more effectively. Members can manage their own subscriptions and payment information through the client portal, while you can offer them perks like service discounts or exclusive add-ons.

Packages can be managed through the dedicated packages app, where you can bundle services together at special pricing. This is particularly useful for new client promotions or creating value-added offerings. You can track package usage and manage settings directly through the platform.

The gift card system lets you sell digital gift cards through your website via a dedicated page or embedded checkout. You can choose from pre-designed layouts or upload your own designs. A particularly useful feature is the ability to run time-limited gift card promotions – simply set your start and end dates along with the gift card value and discounted price, and the promotion runs automatically.

Mangomint has expanded their core offerings to include powerful paid add-ons that enhance the platform’s capabilities while eliminating the need for additional third-party software. Two key premium features stand out:

Two-Way Texting

This is Mangomint’s newest feature, and it’s a game-changer. Think of it like iMessage for salons.

Two-Way Texting ($75/month) is a two-way communication feature that allows salon owners to assign a business phone number to their salon and communicate with their clients via text messaging through the Mangomint platform.

This is huge.

This feature means stylists no longer need to give out their personal phone numbers to accommodate clients’ off-hours scheduling requests and late-night cut and color ideas.

From the new Messages tab in the app, salon staff can send text and multimedia messages to- and receive them from clients. Anyone with permission enabled can view the conversation and respond.

Salon owners can also set permissions to show or hide client contact info and allow stylists to respond to messages from their clients directly through their app.

The integration goes pretty deep here, too.

All automated messages and email communications sent from the business show in the conversation chat window with a timestamp.

Any forms the customer submits also appear in the chat and automatically attach to the client profile.

Pricing:

• All Mangomint customers can send 5 free messages per month.
• To add unlimited messaging, the Two-Way Texting add-on must be added to your subscription.
• Two-Way Texting can be added to any plan for $75 per month.
• For businesses with more than one location, each additional location is priced at $25 per month.

Integrated Forms

Integrated Forms ($50/month): Replace external form services with a comprehensive solution built directly into Mangomint. Create custom forms for everything from intake to SOAP notes, with the ability to save progress, implement approval workflows, and automate form distribution based on specific services or appointments.

I don’t think I even need to say why this is such a win for salons…

Put simply, this feature eliminates the need to use one of these other forms platforms to create and send forms.

Salons can template, customize, and distribute forms to clients directly though Mangomint.

The feature can also be used to create internal forms for staff to complete pre- or post-service, or external forms that can be linked-to on your website or social media for appointment requests or surveys.

Forms can be automated to send to a client or staff member whenever a specific service or service-category is booked, as well as anytime a first-time client books.

Recent enhancements make the system even more flexible. Staff can now save their progress while working on forms and return to complete them later – perfect for detailed SOAP notes or treatment plans that might take time to document.

For businesses requiring oversight, like med spas, you can set up approval workflows where designated staff members must review and sign off on completed forms. Different reviewers can be assigned for each location, ensuring proper supervision across multiple sites.

Here’s the best news.

It’s fully integrated with the Express Booking feature as well. That means your first-time clients can book their appointment, agree to your cancellation policy, put a card on file, and finish their intake form all from their mobile device in a matter of just a few minutes.

Here are some of the things you can create with Integrated Forms:

• Client intake forms
• External forms for appointment requests or job applications on your website or socials
• Hair extension contracts
• Liability forms / waivers for color makeovers
• Internal forms for treatment notes

Pricing:

• Integrated Forms can be added to any plan for $50 per month.
• For businesses with more than one location, each additional location is priced at  $25 per month.

Mangomint’s POS system is designed for efficiency and flexibility. Access checkout directly from calendar appointments, where you can easily add products or services purchased during the visit. The system supports both traditional front-desk checkout and modern client self-checkout options.

The hardware setup is streamlined and modern, featuring a compact Bluetooth card processor and a Front Desk Display that transforms your iPad into a client-facing screen. For added convenience, you can even send clients a link to complete payment from their own device using the Self Checkout feature.

Mangomint’s payment system offers flexibility for both traditional and modern payment methods. Mangomint Pay processes credit cards through both physical card readers and online payments, with competitive transaction rates that scale with your business volume.

A standout feature is the ability to connect multiple merchant accounts and assign them to different service providers – particularly valuable for hybrid business models mixing booth renters with commission-based staff. This setup helps streamline payment processing while maintaining clear financial boundaries.

The platform offers several payment options:

• Traditional card processing through Bluetooth card readers
• Virtual payments through online booking
• Client self-checkout via personalized payment links
• Multiple merchant account support for complex business structures

Credit card payment pricing:

• In-person transactions: 2.4% + 15¢
• Virtual transactions: 2.8% + 20¢
• Businesses with over $50k/mo can qualify for custom transaction rates

Bluetooth card-reader: $100/ device. One card reader is included for free in the Standard and Unlimited plans.

Switching to Mangomint

Switching salon software is a significant decision, and I know the biggest concern is usually about the migration process. You can’t put your business on hold, so the transition needs to be smooth and efficient.

This is where Mangomint really shines. Their onboarding process is designed to get you up and running within 30 days, with minimal disruption to your business. Each new salon gets personalized support from an onboarding specialist who handles the data migration from your previous system.

What impressed me most is how thorough their process is. Your specialist will import your client data, appointment history, and business settings, either automatically from your previous system or manually if needed. They ensure everything is properly set up before you go live.

Beyond that, they have a detailed Learning Center that’s full of step-by-step instructions for just about every function you can imagine within the app.

Mangomint’s onboarding and support teams were extremely helpful in our experience and do a great job of walking you through the switching process and giving a ton of hands-on support to get your data ported over properly.

A dedicated onboarding specialist handles your data migration, importing everything from your client data to appointment history and business settings. They can do this automatically from many salon software systems, or manually if needed. Everything is thoroughly checked and properly set up before you go live.

The platform’s navigation has also been recently streamlined, with a new consolidated settings app that makes it easier to manage all aspects of your business from one place. This thoughtful organization helps new users get comfortable with the system more quickly.

All things considered, the switching process with Mangomint is the best we’ve seen in the space, offering a fast, easy, and painless onboarding that takes, on average, 30 days or less.

I hope you found this review and demo of Mangomint helpful.

As you can tell, I’m really excited about this tool.

In particular, the easy-to-use modern design, integration support, and smart automation make this stand out from everything else out there.

If you run a salon with a team, this may very well be the tool you’ve been looking for.

I expect to see much more from the team at Mangomint over the coming years.

Now it’s time for you to experience it for yourself.

Start your free trial or request a demo of Mangomint here.