Are you trying to decide on the best software for your med spa business?
Then you’re exactly where you need to be right now.
Choosing the right POS and software to run your business on is a significant decision.
Unlike other spa or service businesses, medical spas have complex needs, such as securely managing patient records, tracking treatment progress, and ensuring compliance with healthcare regulations.
I get a lot of questions from med spa owners about software. So, I decided to review and test all the top alternatives – focusing on those with the highest user ratings and best reviews.
In this article, I’ll share my findings.
Let’s dive in.
Quick Overview of The Best Medical Spa Software Systems 2024
Consider all options before making a decision, as your choice depends on the size of your business, services offered, and specific medical and regulatory requirements like HIPAA compliance.
Mangomint
The top-rated, most well-designed medical spa software with exceptional customer support and HIPAA compliance
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$245 per month
U.S. and Canada
Vagaro
The comprehensive and cost-effective medical spa software
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$120 per month
U.S., Canada, Australia, and the UK
AestheticsPro
The medical spa software compliant with HIPAA and E-prescribe regulations
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$200 per month
U.S., Canada, Australia, South Africa, and the UK
Boulevard
The premium medical spa booking software with integrated email marketing tools
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$425 per month
U.S.
Zenoti
The medical spa-oriented booking software with superior reputation management
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$350 per month
Available in nearly 50 countries worldwide
Aesthetic Record
The medical spa software with integrated telehealth and comprehensive EMR capabilities
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$120 per month
U.S.
Let’s Double-Click on Each Medical Spa Software Alternative
Our impressions and assessments are derived from extensive usage and research. For detailed information and to check compatibility with your business, please read the full reviews linked below.
Mangomint
The top-rated, best designed medical spa software (US & Canada)
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$245 per month
U.S. and Canada
When I first encountered Mangomint in early 2022, I was blown away. Here was a piece of software that finally delivered on the promise of being fast, intuitive, smart, and visually stunning. It felt like a breath of fresh air in the world of medical spa software.
Since then, Mangomint has only continued to impress. With new industry-leading features rolling out monthly, it’s clear that this platform is committed to staying at the forefront of innovation.
I’ve also never seen a user community as engaged and enthusiastic as Mangomint’s – a testament to the software’s impact and the company’s dedication to its clients.
Some of the key features for medical spas:
– Advanced Image Markup: Precisely document injection sites and track client progress.
– HIPAA Compliance: Secure storage and management of client health data.
– Resource Scheduling: Prevent double-booking of rooms and equipment.
– Integrated Forms: Customizable intake forms and SOAP notes embedded in client profiles.
– Membership and Package Sales: Boost recurring revenue with customizable plans.
Mangomint’s vision is to create “invisible” software that seamlessly integrates into your daily operations. Its aesthetically pleasing design and user-friendly interface make it a pleasure to use for both staff and clients.
Pros and Cons
- Highest-rated customer service on the market
- Powerful medical spa features: SOAP notes & forms, charting, and more
- HIPAA compliant
- Modern, easy-to-use, interface
- Open data ownership and no contracts (you’re not locked into anything)
- Can integrate with any other platform that allow for integrations
- Doesn’t allow independent professionals to use the platform. Only teams.
- Higher entry-level price than many other spa software
- Only available in the United States and Canada
Try for Free Read Review Compare
Exclusive offer on Mangomint!
Get two months for free when you sign up using the above link. Just inform the support team that you were recommended by The Salon Business and they will extend you free period.
Vagaro
The comprehensive and cost-effective medical spa software
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$120 per month
U.S., Canada, Australia, and the UK
Vagaro stands out as an affordable alternative for medical spas seeking a full-featured software solution. This platform offers an impressive array of tools tailored specifically for the medical spa industry.
Key Features:
– Advanced Image Markup: Precise charting capabilities for treatments and procedures.
– HIPAA-Compliant Data Storage: Secure management of sensitive patient information.
– Online Booking: User-friendly system for clients to schedule appointments.
– Integrated Forms: Streamlined intake and consent processes.
– Membership Sales: Tools to create and manage recurring revenue streams.
Vagaro’s strength lies in the amount of features you get at such a low price. The platform supports a broad range of businesses – from solopreneurs to more established businesses with a team.
It’s worth noting that some users have reported occasional service disruptions and minor technical issues. While these occurrences appear to be infrequent, they’re a factor to consider.
In my extensive testing, I’ve found Vagaro to be largely reliable. However, I recommend taking advantage of their trial period to ensure the software aligns with your specific needs before committing.
Pros and Cons
- A wealth of features
- Affordable price
- Client marketplace for attracting more new clients
- Integrations with other software (QuickBook, Xerox, Facebook, Zoom)
- Subscription payments and membership features
- Pages could load faster and you may find some glitches as you use it
- Clients need to create a Vagaro account when booking which some find annoying
- There is a learning curve in the beginning
AestheticsPro
The medical spa software compliant with HIPAA and E-prescribe regulations
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$200 per month
U.S., Canada, Australia, South Africa, and the UK
Aesthetics Pro is a solid choice for medical spas prioritizing HIPAA compliance and advanced medical functionalities. This software offers a comprehensive suite of features tailored to the unique needs of medical aesthetic practices.
Key features for medical spas:
– Advanced Image Markup: Precise documentation for treatments like facial injections and laser procedures.
– Robust HIPAA Compliance: Exceptional secure data management for sensitive patient information.
– Specialized Medical Features: Includes E-prescribe, EMR, and E-records, setting it apart from competitors.
– Resource Management: Prevents double-booking of rooms and equipment, optimizing resource utilization.
– Integrated Forms: Streamlines check-in with customizable intake and consent forms.
Aesthetics Pro’s advanced reporting tools provide valuable insights for data-driven decision-making, allowing spa owners to optimize their business strategies.
However, the user interface feels somewhat dated compared to more modern alternatives. Some users may find navigation less intuitive and potentially clunkier than sleeker, contemporary options.
Despite this aesthetic drawback, Aesthetics Pro’s extensive medical-specific features make it a solid choice for medical spas requiring in-depth clinical functionality. Its focus on compliance and specialized medical tools positions it as a reliable, if not cutting-edge, solution for practices prioritizing comprehensive medical spa management over a modern user experience.
Pros and Cons
- Comprehensive customer profiling
- Enhanced e-records management
- Advanced, HIPAA-compliant marketing tools
- Robust loyalty programs & reputation management
- Steep learning curve
- Limited customization options
- Potentially expensive for small spas
Boulevard
The premium medical spa booking software with integrated email marketing tools
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$425 per month
U.S.
Boulevard emerges as a top-tier option for medical spa owners prioritizing client engagement and brand growth.
This comprehensive platform combines essential spa management features with powerful marketing tools, making it an attractive choice for businesses looking to expand their clientele and enhance their market presence.
Key features for medical spas:
– User-Friendly Interface: Visually appealing and intuitive design, simplifying HIPAA compliance.
– Resource Management: Prevents double-booking of rooms and specialized equipment.
– Integrated Forms: Streamlines intake and consent processes with secure data storage.
– Membership and Package Support: Customizable plans to increase recurring revenue.
– Secure Payment Processing: PCI-compliant system with various payment options.
Boulevard’s strength lies in its ability to combine core spa management functions with sophisticated marketing capabilities. The platform’s automated reminders and streamlined booking process help reduce no-shows and optimize operations, while its marketing tools enable spas to build lasting relationships with clients.
It’s important to note that Boulevard’s EMR-related features are less extensive compared to some competitors. This may make it less suitable for medical spas requiring detailed medical charting capabilities.
The platform’s integrated payment processing and advanced reporting tools further enhance its appeal, offering a seamless checkout experience and valuable business insights.
While Boulevard comes at a premium price point, its comprehensive feature set and focus on marketing and client engagement make it a good choice for larger medical spas looking to invest in a robust, growth-oriented solution.
Pros and Cons
- Client data that you can actually use to boost client retention and sales
- Can integrate with a large number of third party applications
- Precision Scheduling™ tech to fill the best gaps on the calendar first
- Comprehensive help center
- High price-point across all plans
- Essentials plan lacks many of the best features Boulevard offers
- Boulevard Professional mobile app is buggy & has low ratings on iOS & Android
- Marketing suite can’t differentiate between bookings from emails vs other factors (you may end up paying more)
Zenoti
The medical spa-oriented booking software with superior reputation management
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$350 per month
Available in nearly 50 countries worldwide
Zenoti is a feature-packed platform for multi-location, enterprise, businesses who require advance customizations.
Zenoti’s EMR (Electronic Medical Records) functionality is a standout feature that few alternatives offer. It’s a comprehensive system to manage patient data and treatment records. Key features include HIPAA compliance for secure data management, robust charting features, and the ability to add detailed treatment notes and track services.
Zenoti also includes extra KPI and reporting add-on features, allowing you to gain business insights from the data you collect daily, albeit for an additional cost.
Zenoti excels in its level of customizability, allowing users to fine-tune even the most minute details of their medical spa operations. This granular control sets it apart from many competitors. The platform’s reporting and analytics tools provide valuable insights into treatment efficacy, patient retention, and overall business performance.
This extensive customization comes with a steeper learning curve. The sheer number of options and settings can be overwhelming for new users, potentially requiring more time investment during the initial setup and training phase.
Additionally, Zenoti typically comes with a higher price point and often requires a year-long contract, which may not be ideal for all medical spas, especially smaller operations or those just starting out.
Pros and Cons
- Can integrate with a large number of third-party applications via an open API
- Integrated payments through Zenoti Payments
- Includes both HIPAA and EMR support
- Help center and Zenoti University (training) available
- Memberships, packages, gift cards
- No free trial
- Pricing is not transparent + high starting cost (minimum $300)
- Mobile app has low-to-mixed ratings
- Requires a 12-month contract
Aesthetic Record
The medical spa software with integrated telehealth and comprehensive EMR capabilities
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$120 per month
U.S.
Aesthetic Record positions itself as an all-in-one solution for medical spas, offering a wide range of features at a competitive price point. This software stands out for its ability to consolidate multiple aspects of medical spa management into a single platform.
Key features for medical spas:
– Integrated Telehealth: Enables virtual consultations and follow-ups for enhanced patient care.
– Robust EMR Capabilities: Comprehensive management of patient data and detailed treatment notes.
– HIPAA Compliance: Ensures secure handling of sensitive patient information.
– Online Booking: Streamlines appointment scheduling for both patients and staff.
– Patient Portal: Provides a seamless experience for patients to manage their appointments and access information.
– Inventory Management: Tracks product usage and maintains optimal stock levels.
– Reporting and Analytics Tools: Offers valuable insights into business performance, treatment efficacy, and patient retention.
Aesthetic Record is cheaper than some other options and packs in tons of features. You can do pretty much everything you need to run your medical spa in one place. But, all those features mean there’s a learning curve. They’ve got an online academy with videos and guides, plus four live training sessions to help you out. Just be ready to put in some time to get the hang of it all.
One thing to watch out for is that many users have expressed frustration with the customer support system, which relies heavily on chat-based interactions and self-help articles rather than direct phone support.
My advice? Give the free trial a spin. Really put it through its paces. See if you can live with the system before you commit.
Pros and Cons
- Integrated telehealth functionality for virtual consultations
- EMR capabilities for comprehensive patient data management
- HIPAA-compliant for secure information management
- Inventory management to track product usage
- Before and after photo management
- Interface may be less intuitive compared to more modern alternatives
- Some users complain about poor customer support
- Initial setup and training require significant time investment
- Steep learning curve for new users
Let’s Compare the Medical Spa Software Options
You might already have a preferred system, but let’s compare them now. I’ll begin with an overview of user ratings for these platforms. Next, we’ll compare pricing, followed by an in-depth look at features and integrations.
User Reviews Compared
This is how users rate the top spa software platforms on the four most popular review sites. Mangomint achieves the highest satisfaction scores. Nonetheless, all of the top 5 platforms on our list receive strong ratings for user experience.
Pricing Compared
Pricing varies significantly between systems, as do their payment models. This table provides approximate costs for mid-sized medical spa businesses. However, your actual costs will depend on your specific business needs and payment processing volume. To fully understand your expenses, carefully assess the plan that best fits your medical spa and consider your projected payment volume.
Mangomint
Average Price
$245 per month
Trial Options
21 day free trial
Minimum contract
Cancel any time
- Essentials: $165 /mo (10 service providers)
- Standard: $245 /mo (20 service providers and advanced features)
- Unlimited: $375/ mo (unlimited service providers)
- Integrated Forms: $50/ mo
- Two-Way Texting: $75/ mo
- Payroll Processing: $50/ mo + $8/ mo per worker
- Marketing: Pay as you go, 1¢ per marketing credit
- In-person: 2.45% + $0.15
- Virtual: 2.90% + $0.20
- Custom rates: Over $50k/mo in volume may qualify for custom rates
Vagaro
Average Price
$120 per month
Trial Options
30 day free trial
Minimum contract
Cancel any time
- Monthly subscription fee starts at $25 for individuals
- $10 for every additional user
- Everyone after the 7th user is free
- Multi-location businesses require Vagaro’s enterprise platform with personalized prizing.
- Automated text marketing: $20/month
- Website builder: $10/month
- Forms: $10/month
- Cloud storage: $10/month
- Check-in app: $10/month
- Additional visibility at the Vagaro client marketplace: $10/month
- Branded app: $200/month
- SMS marketing: $20/mo for 500 sms and they offer plans up to $400/mo for 20,000 sms.
- Email marketing: 1000 emails/mo are included in your plan. If you need more, you pay $10/mo for 5 000 emails up to $90/mo for 100 000 emails.
- Small merchants (less than $4000/month): 2.75% per swipe, 3.5% + $0.15 per keyed-in transaction.
- Multiple merchants (less than $4000/month): 2.5% + $0.10 per swipe, 3.5% +$0.15 per keyed-in transaction.
- Large merchants (more than $4000/month): 2.2% + $0.19 per swipe, 3% + $0.19 per keyed-in transaction. Monthly cost $10.
AestheticsPro
Average Price
$200 per month
Trial Options
Free trial
Minimum contract
Monthly
- Solo Edition – $150 per month
- Enterprise Edition – $200 per month
- Enterprise Plus Edition – $275 per month
AestheticsPro does not provide complete pricing details upfront. Contact them for a quote.
Boulevard
Average Price
$425 per month
Trial Options
Must request trial via a demo call
Minimum contract
12 months
- Essentials: entry-level plan – $195 per month
- Premier: most popular plan – $325 per month
- Prestige: upper-tier plan – $455 per month
- Enterprise: custom plan for chains and franchises – pricing is custom
- Forms and Charts – $55 per month per location
- Contact Center – Starting at $25 per month per location
- QuickBooks Integration – $45 per month per location
- Automated Email Campaigns – $2 per completed appointment
- One-Time Blast Emails – specific # included with each plan, $0.01 per email thereafter
With “Offset” Feature
- 3% charged to client, business charged 1%.
Without “Offset” Feature
- In-person transactions: 2.6% + 10¢
- Virtual transactions: 3.5% + 10¢
Zenoti
Average Price
$350 per month
Trial Options
No free trial
Minimum contract
12 months
Zenoti doesn’t offer transparent pricing information on their website. These are the “recommended packages” they offered us as a potential salon client:
“Recommended Option #1” – $350 (per month, per location)
- “Salon Core Package”
- ezConnect (two-way SMS feature)
- 7500 marketing emails
- 1000 marketing texts
“Recommended Option #2” – $450 (per month, per location)
- Everything in Option #1, plus
- “Marketing Plus Package”
- Custom-branded client-facing mobile app
- ezRepute (review management feature)
“Recommended Option #3” – $500 (per month, per location)
- Option #1, plus
- Smartbot (AI powered chatbot feature)
- ezConnect – In-App Two-Way Text Messaging: $29 – $169 per month per location
- ezRepute – Reputation Management Suite: $189 per month per location
- Smart Bot (Web / IVR): $150 – $400 per month per location
- ezPulse – Employee Performance Tracking Suite: $49 per month per location
- Credits (Email & SMS Marketing Campaigns): $180 – $1500
Credit card processing rates through Zenoti Payments:
- Card Present
- All cards except Amex: 2.45% + 10c
- Amex: 2.95% + 10c
- Card Not Present
- All cards except Amex: 2.95% + 10c
- Amex: 3.25% + $0.10
Aesthetic Record
Average Price
$120 per month
Trial Options
14 day free trial
Minimum contract
Monthly or yearly
- Essentials: $12 /mo (per user)
- Accelerator: $16 /mo (per user)
- Enterprise: Custom pricing
- Cloud ePrescribing + EPCS: $50 / mo
Aesthetic Record integrates with Stripe, which usually charges a standard rate of 2.90% + $0.30 per transaction for online payments.
Features Compared
Below is an overview of the feature richness of each system across the core software feature categories. If you’re unsure about which features are imortant to you, check out this list of the most important medical spa software features.
Calendar
Online Booking
POS
Team Management
Team
Marketing
5
5
5
5
4
5
5
4
3
5
4
3
3
4
4
4
5
4
3
5
3
4
3
4
5
4
4
3
4
2
Integrations Compared
Beyond core features, some systems offer integrations with other platforms to enhance capabilities. The depth of these integrations can vary widely between solutions. Below, we outline the integrations provided across systems, enabling you to assess which ones offer the connections that best suit your needs.
Note
Does the platform allow you to create new integrations to support your business-specific needs?
Note
Built-in integrations that you can activate as needed
Note
On Enterprise plan only.
Comparison Summary
While supported features are crucial when choosing a medical spa software system, they are not the only consideration. Before diving into the functionality of each system, here is a summary comparing their design appeal, ease of use, pricing models, and customer service quality.
Ease of use
Design
Customer service
Pricing
5
5
5
4
3
3
3
5
3
3
3
4
4
4
5
3
3
2
4
2
3
3
2
4
Video Reviews and Tutorials
Kayle and I recently came together to discuss and compare the alternatives listed here. The full discussion is available on YouTube below. You’ll also find individual video reviews and tutorials of the majority of systems covered here over at our YouTube channel.
Time to Decide
I believe the differences between the tools should start to become clear now.
Bigger med spa businesses with higher demands for integrations, automation, ease of use, design, and HIPAA compliance will likely prefer Mangomint.
Vagaro offers a feature-rich option at an affordable entry price.
Aesthetics Pro is ideal when you need specific med spa features that are unavailable in other alternatives.
Boulevard suits larger businesses that require built-in marketing tools and custom reporting options.
Zenoti has EMR (Electronic Medical Records) functionality, which few alternatives offer.
Aesthetic Record is ideal for medical spas that need a comprehensive platform with integrated telehealth capabilities and EMR functionality.
Summary of The Best Medical Spa Software Alternatives 2024
Learn more about each system on the links below
Mangomint
The top-rated, most well-designed medical spa software with exceptional customer support and HIPAA compliance
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$245 per month
U.S. and Canada
Vagaro
The comprehensive and cost-effective medical spa software
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$120 per month
U.S., Canada, Australia, and the UK
AestheticsPro
The medical spa software compliant with HIPAA and E-prescribe regulations
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$200 per month
U.S., Canada, Australia, South Africa, and the UK
Boulevard
The premium medical spa booking software with integrated email marketing tools
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$425 per month
U.S.
Zenoti
The medical spa-oriented booking software with superior reputation management
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$350 per month
Available in nearly 50 countries worldwide
Aesthetic Record
The medical spa software with integrated telehealth and comprehensive EMR capabilities
Note
The overall score considers ease of use, customer service, features, user ratings, and cost. Scores are determined solely by our editorial team.
Note
Assumes you run a business with a mid-size team and have activated the more common add-ons. What you will pay will be lower or higher than this. See the separate section about pricing for full details.
$120 per month
U.S.
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