Articles & Resources

Marketing 100

Marketing 100

collage with the title: ChatGPT gets me clients

Salon Marketing with Chatgpt – How to Get Found | Ep. 64

April 30, 2025

Discover how AI is revolutionizing the way clients find their perfect salon match. With tools like ChatGPT becoming the new search engine of choice, potential clients are getting incredibly specific about their beauty needs – from “California cool blonde lived-in color” to meticulous nail technicians who never miss a cuticle.

What clients want to hear

Salon Client Communication Mistakes (+ Free Templates to Fix Them) | Ep. 63

April 30, 2025

Ever get a salon email that reads like it’s written in a foreign language? You’re not alone. In this eye-opening episode of Marketing 100, industry veteran Marchelle Mooney reveals how confusing salon communications are actually driving clients away.

Hiring the wrong stylist

Salon Jobs? Why Hiring Mini-Me’s Might Be a Mistake | Ep. 62

April 30, 2025

Stop hiring your mirror image. In this eye-opening episode of Marketing 100, salon business experts reveal why building a team of mini-mes is secretly sabotaging your growth. Learn how diversity drives profits, discover practical strategies for building a balanced team, and get free tools to transform your hiring process.

Successful salons do this

Smart Salon Space Ideas to Boost Your Profits | Ep. 61

April 30, 2025

Transform that dusty corner or empty salon room into a serious revenue generator. We’re breaking down practical, proven strategies from successful salon owners who’ve turned unused space into profit centers. From smart hiring tips to revenue calculations, discover how top salons are diversifying services to boost client loyalty and monthly profits by up to 22%.

Your salon music matters

Build a Salon Music Playlist That Doesn’t Ruin the Vibe (+ worksheets) | Ep. 60

April 30, 2025

Creating the perfect salon playlist isn’t just about filling silence—it’s a strategic tool that can transform your business. The right music shapes client mood, influences purchasing decisions, and keeps your team energized. Research shows that well-chosen background music can increase sales, extend browsing time, and even strengthen brand loyalty.

Image with the caption: click, click, clients

How to Master Salon Client Retention with Personalized Marketing: Templates Included | Ep. 59

April 30, 2025

Want to boost your salon’s revenue without spending a fortune on marketing? Discover how smart client filtering and personalized marketing can help you retain more clients at a fraction of the cost of acquiring new ones. Learn practical strategies for re-engaging lost clients, rewarding your top spenders, and maximizing membership programs—all using data you already have.

Image with the heading: Salon gift cards gone wrong

Fix Your Failing Salon Gift Card Promotions: Templates & Expert Tips | Ep. 58

April 30, 2025

Are your salon’s gift card promotions falling flat? You’re not alone. While gift cards can be powerful revenue drivers – with consumers spending 31% more than the card’s value on average – many salons struggle to make their promotions profitable.

3 ways to grow salon profits

3 Proven Ways to Increase Salon Profits Without Working More Hours (+ upsell guide PDF) | Ep. 57

April 30, 2025

Want to boost your salon’s profits without working longer hours? Discover three proven strategies that can transform your bottom line: optimizing scheduling efficiency, understanding your true service costs, and implementing strategic upsells.

Why no new salon clients?

Why Salon Client Retention Matters More Than New Customers (+ checklist PDF) | Ep. 56

April 30, 2025

Discover how to grow your salon business by mastering five key resources—time, money, clients, knowledge, and brand reputation. Learn actionable tips to boost client retention, streamline operations, and build a thriving salon.

Salon marketing and charity

Salon Charity Partnerships – 4 Steps to Make a Difference (+ free templates) | Ep. 54

April 30, 2025

Want to make a real difference in your community and grow your salon business? Discover how partnering with a local charity can strengthen your team, attract new clients, and build a brand that truly stands out. Plus, get our free checklist and email templates to get started!

Here's your sign

Simple Salon Promo Ideas: Sign Design Made Easy + Checklist PDF | Ep. 53

March 18, 2025

Is your salon signage getting ignored? You might be making common design mistakes that cost you sales. Drawing from experience with industry giants like P&G and Wella, we reveal four proven design principles that transform salon promotional materials from forgettable to irresistible. Plus, get our free Salon Signage Success Checklist to start implementing these strategies today.

Taking Yelp by storm

Salon Client Photo Marketing Ideas for Google & Yelp (+ Free Checklist PDF) | Ep. 52

March 19, 2025

Improve your salon’s online visibility with photo marketing on Google and Yelp. Learn how top-performing salons are using client photos to boost bookings, with businesses seeing up to 520% more calls and 2,717% more direction requests. Includes a free 5-phase implementation checklist and photo station setup guide.

Always on salon marketing

Creative Salon Marketing Campaigns That Land Clients (+ 5-Step Framework Scorecard PDF) | Ep. 51

March 19, 2025

Looking for a foolproof way to evaluate your salon marketing ideas? This guide introduces a practical 5-step framework that’s always at your fingertips. Learn how successful salon owners create memorable campaigns that build lasting client relationships and drive real results.

Turning bad reviews into new clients

How to Respond to Salon Reviews (+ Free Response Template PDF) | Ep. 50

March 18, 2025

Are your clients always saying “I only want to book with you”? While it feels great to be in demand, being the only one who can deliver your signature services creates a ceiling for your salon’s growth. Learn how to package your expertise into a training system that helps your whole team deliver consistently excellent results—and sets your business up for sustainable growth.

Graphic for Planning Salon Photo Shoots

The Ultimate Guide to Salon Photoshoot Planning (+ Model Release Template) | Ep. 49

March 19, 2025

Professional salon photography is a significant investment in your business, but even the best photographer can’t deliver without proper planning. Join salon business expert Kayle and photographer Ian Hitory as they break down exactly what you need to capture stunning marketing photos, from scheduling and shot lists to model releases and content strategy.

How to find a salon photographer

How to Find a Salon Photographer (PDF Checklist Included) | Ep. 48

March 24, 2025

Ready to level up your salon’s visual content but not sure where to start? Professional photographer Ian Hitre shares insider tips on finding and hiring the right photographer for your salon—from smart ways to search beyond Instagram to understanding pricing and getting the most value from your investment. Plus, learn why wedding photographers might be your secret weapon for stunning salon photos.

Salon SEO that works

Local SEO for Salons: Free Template & Guide to Dominate Your Local Market | Ep. 47

March 12, 2025

Are your clients always saying “I only want to book with you”? While it feels great to be in demand, being the only one who can deliver your signature services creates a ceiling for your salon’s growth. Learn how to package your expertise into a training system that helps your whole team deliver consistently excellent results—and sets your business up for sustainable growth.

collage with the title: Duplicate yourself, make money.

Going beyond behind the chair: How to scale your salon (+ Free Guide) | Ep. 46

March 12, 2025

Tired of being the only one who can deliver your signature services? Discover how to transform your unique techniques into a system your entire team can master. This complete guide (with free blueprint) shows you exactly how to document your methods, train your team, and scale your salon success beyond one chair.

collage showing the concept of Making salon clients buy from you

How to Sell Salon Products Successfully (+ Free Guide) | Ep. 45

March 12, 2025

I’ll just get it at CVS—it’s cheaper there.” Every salon owner has heard this dreaded phrase. But what if you could turn this objection into an opportunity? Learn how to protect your retail sales from product diversion while positioning yourself as the trusted expert your clients need. This complete guide gives you the tools to compete with unauthorized retailers and build a thriving retail business.